1. General Questions
What are Color Powders made of?

Our Color Powders are made from cornstarch, natural dyes, and non-toxic ingredients. They are safe, biodegradable, and hypoallergenic.

Is there a difference with Holi Powder Colored Powder and Colour Powder

No, there is no difference. It's the same type of colour powder using different names.

Is there different colour powder quality?

Yes, the quality of the ingredients used in the recipe, the equipments used for production and the time of drying and moulding is important to produce a Premium quality colour powder.

What's the difference with a Premium Color Powder and a basic one?

Our Premium Color Powder is :

  1. More safe : It uses safer food coloring for your skin and for the environment.
  2. More effective to create nice cloud of color : The corn starch is more finely ground and the level of humidity is lower which is better to disperse and create a cloud hanging in the air instead of falling on the ground quickly.
  3. More easier to remove : It tends much less to leave colors on the skin, on the hair or to stain the clothes.
How is the colour powder produced?
  1. Cornstarch is mixed with water and food coloring until a homogeneous mixture is obtained;
  2. The mixture is spread on pans;
  3. The mixture is dryed at a very low temperature to obtain colored cornstarch blocks without burning them;
  4. The blocks of colour powder are mould really finely;
  5. The colour powder is packaged.
Are Color Powders safe for kids and adults?

Absolutely! Our powders are rigorously tested to ensure they are safe for use by all age groups, including children.

How do I clean up the Color Powders after an event?

Our colour powders are easy to clean with water. They wash off skin, clothes, and most surfaces. For outdoor events, they dissolve naturally after rain.

Can Color Powders stain?

While they’re designed to be washable, we recommend wearing old clothes for events. Some fabrics and surfaces might require extra care for cleaning and we cannot garantee washability for all of them.

2. Questions About Events
What types of events can I use Color Powders for?

Color Powders are perfect for Colour Runs, Holi festivals, colour wars, colour fight and just at throwing colour powder.

They are often used for school events, festivals, municipality events, day camps, daycare, community gatherings, and private parties.

How much Color Powder do I need for my event?

It depends on the number of participants and the type of event. As a general guide:

  • Small Events: 100–200g per participant
  • Medium Events: 200–500g per participant
  • Large Events: 1kg+ per participant
Do you provide services like setup or event management?

No, but we do offer on the phone advice services. Contact us for help!

If you need more help, you can probably find an event organiser locally and we can speak with him or her.

What accessories are available for events?

We provide colored sunglasses, Color Powder Blasters, event kits, and more to enhance your event.

3. Questions About Orders
Can I order custom colors?

Yes, we can customize powders to match your event’s theme or branding. Just let us know your requirements! Meanwhile, some additionnal delays might be required.

Do you ship to PO Box?

No, we need cannot ship to PO Box. Please use a regularl address.

Do you offer discounts for large orders?

Yes, we provide bulk discounts and flexible payment options for schools, municipalities, and large organizations.

How long does it take to receive an order?

Orders are typically processed within 3–5 business days. For large or custom orders, please allow extra time.

What are your shipping options?

We offer door to door express shipping. Delivery times depend on your location.

4. Loyalty Club
How can I get the in the Loyalty Club

You must have ordered atleast one time with us for over 500$.

What are the advantages of getting in the Loyalty Club

Customers that are part of the Loyalty Club get new functionnalities when ordering on the website.

  1. They can order without a credit card;
  2. They can see their past orders (which can help to reorder quickly);
  3. They also get an additionnal 5% discount if ordering autonomously only.

It is our way to reward the autonomy of our loyal customers since they don't really need assistance anymore after ordering a few times with us.

How do I access my Loyalty Club account?

Simply log in by clicking on the user icon on the upper right corner. If you already did an order with us, you already have an account with us.

You must use the same email that you've used for your last orders to be able to log in and benifit from the Loyalty Club advantages.

How should I proceed to get my loyalty discount applied on my order?

Once you are logged in, proceed with adding desired products to your cart. The discount will be added automatically.

How do I pay without a credit card

Once you logged in and you cart is complete after you've added desired products, you must save your cart.

Once done, our team will recieve a notification and we will send you back a quote based on you cart with instructions for payments without a credit card. Usually, the email is sent within 48 hours.

5. Support
How can I get help planning my event?

Check out our blog for tips or contact our team for personalized support.

Where can I learn more about organizing a Colour Run?

Visit our blog for a complete guide on planning and hosting the perfect Colour Run.

How do I request a quote for my event?

Simply fill out the form on our Request a Quote page, and we’ll get back to you within 24 hours.

Still Have Questions?